Terms of Service

Escape Eczema

escapeeczema.com

Last updated: April 2026

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1. Agreement to Terms

By accessing or purchasing from escapeeczema.com, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.

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2. About Our Products

Escape Eczema offers digital information products including guides, prompt packs, and educational resources related to skin health and eczema management.

Important disclaimer: All products sold by Escape Eczema are for educational and informational purposes only. They represent the personal experience and opinions of the author and do not constitute medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Always consult a qualified healthcare professional before making significant changes to your diet, skincare routine, or lifestyle — particularly if you are currently under medical supervision.

Individual results will vary. We make no guarantees about specific outcomes from using our products.

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3. Digital Products and Delivery

All products sold on escapeeczema.com are digital products delivered electronically. Upon successful payment:

You will receive an email confirmation with download links within 2 minutes

Downloads are available immediately

You will have ongoing access to your purchased materials

If you experience any issues with delivery, contact [email protected] within 7 days of purchase.

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4. Refund Policy

We offer a 30-day money-back guarantee on all products.

If you are not satisfied with your purchase for any reason within 30 days of purchase, email [email protected] with your order details and we will issue a full refund. No questions asked.

Refunds are processed within 5-10 business days and returned to your original payment method.

After 30 days, all sales are final.

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5. Intellectual Property

All content on escapeeczema.com and within our products — including text, frameworks, methodologies, and the "7 Stages of Skin Maturation" framework — is the intellectual property of Escape Eczema and is protected by copyright law.

You may not:

Reproduce, distribute, or resell our content without written permission

Share your purchased products with others

Use our content for commercial purposes

Claim our frameworks or methodologies as your own

You may use our products for your own personal, non-commercial use.

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6. Payment Terms

All prices are displayed in GBP (£). Payment is processed securely through Stripe.

We accept:

Major credit and debit cards (Visa, Mastercard, American Express)

Google Pay

Apple Pay

Klarna (buy now, pay later)

Clearpay

All transactions are encrypted and processed securely. We do not store your payment card details.

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7. Affiliate Disclosure

Some of our content may contain affiliate links — including recommendations for products such as the Scratch Sleeve and Cosi Care cooling ball. If you purchase through these links, we may earn a commission at no additional cost to you.

We only recommend products we have personally used and believe to be genuinely useful. Affiliate relationships do not influence our recommendations.

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8. Health and Medical Disclaimer

This is important. Please read carefully.

The information provided by Escape Eczema is based on the personal experience of the author and is intended for general educational purposes only.

We are not medical professionals

Our products do not constitute medical advice

Nothing in our products should be used to self-diagnose or self-treat any medical condition

Results described are personal experiences and are not typical or guaranteed

Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition

Testimonials and results shared represent individual experiences and are not a guarantee of your results. Individual results will vary based on many factors including but not limited to individual health status, allergies, lifestyle, and adherence to the protocol.

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9. Limitation of Liability

To the maximum extent permitted by law, Escape Eczema shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website.

Our total liability to you for any claims arising from these terms or your use of our products shall not exceed the amount you paid for the relevant product.

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10. User Conduct

When using our website or products, you agree not to:

Violate any applicable laws or regulations

Infringe on the intellectual property rights of others

Attempt to reverse engineer or copy our products

Share purchased products with third parties

Use our products for any unlawful purpose

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11. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at escapeeczema.com/privacy-policy.

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12. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our website or products after changes constitutes acceptance of the updated terms.

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14. Contact Us

For any questions about these Terms of Service:

Email: [email protected]

Website: escapeeczema.com

Business: Escape Eczema, operated by Berhan

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15. Complaints

If you have a complaint about our products or services, please contact us at [email protected]. We aim to respond to all complaints within 2 business days.

If you are a UK consumer and we are unable to resolve your complaint, you may seek assistance from your local Trading Standards office or the Citizens Advice Bureau.

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These Terms of Service were last updated in April 2026.